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Shipping policy
SHIPPING POLICY
Shipping
All our orders are normally processed and shipped within 48 hours from the day the order is placed.Customer satisfactionis very important to us, and we understand delivery issues can occur. If an unexpected delay occurs, customer service
will be in contact with you with an update. Shipping times will be determined after your order is processed, yourpayment method is validated, and at the time your order is shipped. Actual delivery dates are not guaranteed and aresubject to factors beyond our control, including delays by the carrier or delivery company, supply chain issues, weather,traffic, and other factors.
We use FedEx and UPS for most of our domestic shipments and USPS for international, Alaska and Hawaii.
Standard Ground Shipping – orders will be received within 7 to 10 business days –complimentary for orders within theContinental USA
Express shipping –Second day or Overnight options are available, extra charges will apply. Express service not offeredto Alaska or Hawaii.
International Shipping - flat fee of US$50.00 for most items. Additional charges apply to large quantities, volume, overweighted items. Shipping charges and duties are calculated upon check out
Extra shipping charges may apply in case of large quantities, volume, over weighted items and certain shipments to
Hawaii, Alaska or APO/FPO addresses. Customer Service will contact customer for approval of any extra charges.
Multiple Shipments
Your order may arrive in multiple shipments. If your order is sent in multiple shipments (either to the same address or to
different addresses), your credit card will be charged separately for each shipment, including prorated shipping and
handling charges.
Drop Ship Items
Drop ship items are shipped directly from the manufacturer to your door. Second-day and next-day shipping are not
available on these items. These items cannot be delivered to APO, FPO, or P.O. Boxes and cannot be gift-wrapped.Additional time should be allowed for processing the order. A member of our team will contact and notify you of any delays.
Please feel free to contact us if you have any questions regarding when you will receive your order.
Order Status and Tracking
We will send updates regarding the status of your order, including when your item(s) ship, to the email address you
provided when ordering.As soon as your order has been dispatched from our warehouse, we'll send you an email with
tracking information.
You can also check the status of your order bylogging intoyourLibaStyleaccount and click on the 'My orders' tab.
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