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Frequently Asked Questions

LibaStyle is an online store, presently with no physical boutiques or Pop Ups. Our offices and warehouse are in Miami, Florida.

Liba Style is a lifestyle, concept store set up in 3(three) main collections. Liba You sells personal and wellness accessories, Liba Home sell home accents and décor along with a very curated Paper Boutique.
Liba Gifts encompass both, offering gift suggestions filtered by recipients and occasions.

You can contact us via email or phone. You can reach customer service by phone Monday through Friday, 9AM to 6PM EST. You can reach us by email 24/7 and do our best to return to you as quickly as possible.

Yes, if you feel more comfortable talking to customer service, have any questions regarding a specific product, or simply prefer to place your order directly with one of our staff members, you can call us at any time during our business hours and we’ll help you with your questions and placing your order.

We take all major credit cards such as Amex, Visa, MasterCard and Discover and also PayPal, Apple Pay, Google Pay, Facebook Pay, Shop Pay.

Your credit card is charged once the order is processed. The funds are withdrawn from your account once the order is confirmed. If an order that you placed is cancelled and not shipped, any charges will be refunded to your account and should be available to you within 2–5 days, depending on your credit card provider.

We try to prepare and ship most of our orders within 24 hours. Orders placed on weekends will be processed and prepared for shipping on Monday.

We ship to all US states and territories. We also ship internationally. You have to select your currency and shipping destination on the top bar of the Home Page.

Our standard return period is 7 days from the receipt of your purchase for a full refund, or 30 days from original purchase for store credit and exchanges. Returns outside this time frame may be accepted at our discretion. Monogrammed, personalized gifts and final sale merchandise are not eligible for exchange or refund unless they are damaged. For more details click on Returns & Refunds link at the bottom of the Home Page.

Yes, you can purchase a virtual gift card to be sent to the recipient's email inbox It can include a message of up to 100 characters.

Using your gift card is easy! Simply enter your gift card when you're at checkout stage. The amount will be deducted from your order total.

Some times we run sales or special events and promo codes or special discounts are available. Enter the code when you're at checkout stage and you will see the adjustment.